Request a HELOC Advance

Here’s how to use the VyStar Credit Union website and mobile app to log in and request a HELOC advance.

1. Log in.

In the VyStar Mobile app, enter your username and password to access your account. On desktop devices, go to the Login tab in the upper right corner.

2. On the Accounts page, choose the HELOC for which you want to request an advance.

3. In the Loan Details section, tap View Loan.

4. In the Usage Overview section where your principal balance is shown, select Request Advance.

5. Verify your identity. Choose a communication method to receive a verification code and Continue.

6. Enter the code you received and hit Next.

7. Enter the desired amount, the account to deposit to, then tap Continue.

8. Review the information, check the box to accept terms and conditions, and select Confirm Request.

You’ll receive a confirmation number, and the advance will be deposited in roughly 2 days.

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