Magic*Touch

The Magic*Touch free audio response telephone service allows you quick access to your account information to perform transactions and inquiries.

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Menu Options

Getting Started

  1. Have your Magic*Touch PIN number ready (not your debit card PIN number).

  2. Call (904) 777- 6001 to get started with Magic*Touch.

  3. At any point during your call you can take the following actions:

    • Press 0 at any point to transfer to a VyStar Member Service Representative

    • Press 9 to return to the Previous Menu

    • Press # to end your call


Man looking at phone



If you do not have a Personal Identification Number (PIN) or your member number, contact VyStar's Call Center at 904-777-6000 or (800) 445-6289 or visit a branch.

Telecommunications device for the deaf services available at (904) 908-2420 or (888) 529-6289 (toll free).

For Spanish, dial (904) 594-5483 or (888) 978-2728 (toll free).

Related Tools & Resources

Digital Wallets

Use your smartphone, tablet or smartwatch to make payments at many retailers. We support Apple Pay®, Samsung Pay®, Google Pay™, Click to Pay, Fitbit Pay™, and Garmin Pay™.

Hardship & Loan Assistance

We are committed to working with our members to provide flexible solutions such as adjusting payment dates, or even pausing payments temporarily, if that's best for your budget.

VyStar Financial Fitness

VyStar Financial Fitness is your one-stop spot for financial empowerment. Our personalized resources and expert guidance can help you feel confident about your future and enjoy the life you want.