If you suspect someone has gained access to your important personal information (e.g., your social security number, VyStar account number), call 904-777-6000 or 1 (800) 445-6289, and select option 9.
You should also contact any of the three major credit bureaus to place a fraud alert on your credit file. While in contact with them, you can order a credit report to identify any unauthorized activity.
In addition, the Federal Trade Commission (FTC) provides a variety of useful information and resources related to identity theft, including an ID Theft Affidavit for disputing accounts opened in your name without your authorization. You may also want to inform them of suspicious activity by emailing firstname.lastname@example.org, going to their website at www.consumer.gov/idtheft or calling 877-IDTHEFT.
Consider protecting yourself with FraudScout™ fraud and credit monitoring services, available to VyStar Credit Union members.