Phillip Heilman

VyStar Volunteers at the Polls

Published April 12, 2022

There are always many reasons to remember presidential election days, but one of the things that will stick with me most is the smile of a grandfather during the November 2020 election.

As one of more than 30 VyStar Credit Union employees who volunteered to be a poll worker, my role that morning had been to greet voters as they entered a precinct located in Springfield, just north of downtown Jacksonville. It was a little after noon on Tuesday, and I’ll admit it: I was getting bored.

After more than four hours of standing outside, the initial adrenaline rush had worn off, and the smell of fried chicken wafting over from a nearby Popeyes had me dreaming of a three-piece combo — and knowing I wasn’t allowed to leave the precinct grounds to place an order was only making matters worse.

Welcoming a First-Time Voter

But my afternoon malaise was quickly wiped away when I saw an older gentleman walking toward the precinct with a younger woman by his side. As they got closer, he pointed toward the church doors and reminded her to let everyone know that she was a first-time voter. As she went inside to choose the candidates and amendments she supported, he sat on the curb and waited.

Since neither of us had much to do for the next few minutes, I walked over and asked if that was his granddaughter and whether she was looking forward to voting for the first time. He said yes and when he looked up at me — even with a mask on — it was impossible to miss the smile on his face as he talked about how happy he was that she knew her voice mattered in this world.

The conversation didn’t go on much longer. We talked about the nice weather, as strangers typically do, and I went back to greeting other voters as they came in. When his granddaughter came out, they talked excitedly and walked back from the direction in which they came.

It’s unlikely the grandfather will remember much, if anything, about our conversation. I didn’t get his name or find out much else about him. But the earnestness in his support of his granddaughter and her enthusiasm about having a voice in her community became a much-needed boost for me to make it through the rest of the afternoon.

Connecting with the Neighborhood

And it turned out to be a great afternoon. A couple of hours later, I was reassigned to work one of the machines that records each voter’s information and helps them get a ballot. Then, I had more opportunities to talk with voters and other poll workers — many of whom I had never met despite living in the same neighborhood for several years. Considering how difficult it has been to connect with my neighbors in 2020, it ended up being a few hours well-spent.

I hope the other VyStar employees who signed up to be poll workers across Duval County came away with a similar sense of fulfillment, and those who did not get to volunteer this election will strongly consider it in the future. It’s a great chance to learn about the inner workings of the voting process and meet people from all different backgrounds.

It’s also an opportunity to live out our mindset of doing good. We talk about that all the time at VyStar. Little did I know just how much my soul could use it.

The content provided in this blog consists of the opinions and ideas of the author alone and should be used for informational purposes only. VyStar Credit Union disclaims any liability for decisions you make based on the information provided.