Need Help? Just Contact Us on Social Media

Published January 20, 2022

Taking time out of your busy day to make a phone call isn’t always convenient—especially if you need help outside of regular business hours. If you don’t have time to call us, there’s an app for that! Just get in touch with us on Facebook, Twitter or Instagram.

Send Us a Message Any Time

Just leave us a message on social media — any time of the day or night — and we’ll put you in touch with someone who can help you as quickly as possible. As a matter of fact, we typically to respond to a Facebook message within minutes of receiving it.

Keep Your Information Safe

For security reasons, don’t share your member number or account information on any social media platform. You can learn more about how to protect yourself from fraud and identity theft on our Fraud Protection page.

Share Your Stories and Photos

As a community-based credit union, we always want to know what’s happening in the communities we serve. Don’t hesitate to share your feel-good stories, photos and videos with us on social media. Whether it’s a picture of an unforgettable sunset or an adorable video of your pet, we’d love to see it! Thank you for following us and for being a VyStar member.

If you’d rather reach us by phone, you can always call our Contact Center at 904-777-6000 or 800-445-6289, from 7:00 a.m. to 7:00 p.m., seven days a week.

The content provided in this blog consists of the opinions and ideas of the author alone and should be used for informational purposes only. VyStar Credit Union disclaims any liability for decisions you make based on the information provided.