Many couples dream of starting a family, but the path to parenthood can be a unique and unpredictable journey.
A couple from Starke was eager to grow their household. They partnered with an adoption agency and began the waiting process, hopeful for the day they would be matched with a child.
Like many adoptive parents, the couple knew there could be a variety of expenses, from agency fees to travel costs. To prepare, they turned to VyStar's Adoption Line of Credit, a flexible financing option designed specifically for situations like theirs.
That’s when they met Katie, an employee at our Starke branch, who guided them through the application process. She helped them secure pre-approval for the line of credit, ensuring they would be financially ready when the time came.
After nearly a year of waiting, the moment arrived. The couple had been matched with an expectant mother who was already in labor. In just 24 hours, they would meet their baby. The thrilling news also created a sense of urgency.
“This can understandably add some pressure,” Katie said. “Especially when its truly an overwhelming experience to witness how their lives will forever be changed.”
With the timeline suddenly accelerated, the couple needed immediate access to their funds. Because their initial loan approval had expired, Katie worked to get them approved once more, ensuring all documents were finalized so they could focus on what mattered most: welcoming their child.
As the couple boarded a plane to meet their baby, Katie coordinated a remote loan closing, giving them the financial peace of mind. Today, they are a joyful family.
Life’s most important moments don’t always go as expected, but employees like Katie are there to support our members through all of them.
VyStar's Better Banking Stories series showcases real members and the VyStar employees who go above and beyond to help them.