Are you or someone you know looking for a job? We are currently hiring up to 50 full-time Contact Center employees — known as Member Service Specialists — in Jacksonville and Gainesville to assist with online and over-the-phone transactions.
This position has opportunities for advancement and pay increase as well as an employee benefits package that includes competitive pay, paid time off, medical, 401(k) with company match and much more.
Does this sound good to you?
At VyStar, we're committed to the philosophy of “people helping people” and also to providing the kind of environment where our staff can flourish and excel. If you have a passion for helping others and the desire to provide outstanding service to the members in our communities, then VyStar Credit Union may be the place for you!
We embrace diversity and support an inclusive work environment. VyStar Credit Union is committed to promoting diversity through the equitable consideration of candidates without regard to ethnicity, gender, age, religion, disability, national origin, marital status, sexual orientation, veteran status or other protected status.
**Notice** Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. VyStar Credit Union participates in E-Verify.
Click links below to view more information available from the U.S. Citizenship and Immigration Services website:
E-Verify (English) (PDF) E-Verify (Spanish) (PDF)
Right to Work (English) (PDF) Right to Work (Spanish) (PDF)
VyStar provides an array of benefits and programs for employees to be proactive in the management of their health. Both Full and Part-time employees are eligible for most benefit plans, including:
Life and Short-Term Disability Insurance
Parental/family care leave
Child adoption assistance
Student loan payoff stipends
Identity theft recovery services
Dress for success - a small loan to update your wardrobe
VyStar Credit Union strongly encourages financial responsibility and preparation for employees' financial future. Our employees are eligible for a 401(k) retirement savings plan, including a company match. The credit union provides a term life insurance policy.
Work-life balance is a focus of our time off policy, and we offer employees a flexible paid time off program. We recently added time off for a health day for preventative care appointments and a day to celebrate you during your birthday.
New and Improved Employee Benefits
At VyStar Credit Union, we understand the importance of having a healthy work-life balance. That’s why we’ve made it our mission to offer competitive employee benefits and make VyStar the best place to work.
VyStar recently implemented an extensive set of new and improved benefits for our employees, including:
VyStar Named One of Computerworld’s Best Places To Work in IT for 2020
VyStar takes pride in being recently named to the IDG Insider Pro and Computerworld 2020 Best Places to Work in IT, an annual feature that since 1994 has ranked the top 100 work environments for technology professionals. The list was based on interviews with IT professionals and responses to a comprehensive questionnaire that included categories such as employee benefits, career development, training and retention.
Our employees work with advanced technologies such as artificial intelligence, robotic process automation, data analytics, cloud technology and more. In our newly renovated IT workspaces, we have created an Innovation Lab, Agile Space and multiple areas designed to foster collaboration and innovation. IT team members enjoy the ability to participate in challenges to augment their skill sets. They also have access to online classes where they can earn certifications and learn more about technology, providing them the resources they need to offer our members the best products and services.
VyStar is proud to offer additional programs for our employees including:
Tuition reimbursement - VyStar supports the academic growth of employees through reimbursement for qualified tuition expenses up to $5,200 annually.
Professional growth - Throughout VyStar, we offer opportunities for on-the-job training, professional certifications, and personal development courses online through our VyStar Learning Center.
Employees are our most important asset and...
We never forget that it's your money.
Interested in becoming a member of the VyStar team? Here are answers to some frequently asked questions you might have about employment at VyStar Credit Union:
To be eligible to work at VyStar, candidates must be 18 or older.
We also offer a High School Credit Union Branch Program, in which eligible students at participating high schools can get hands-on, real-world experience managing the operations of a student-run branch, under the supervision of our VyStar Academy of Business and Finance faculty. For more information, please visit www.vystarcu.org/highschools.