At VyStar Credit Union, we’re focused on keeping you, and your money, safe. Check back here for frequent updates regarding local, national and digital scams and other threats.
The Internal Revenue Service (IRS) warns payroll and human resource professionals of an emerging phishing scheme that has already claimed several victims within payroll and human resources departments. This phishing scheme purports to be from company executives (e.g., the chief executive officer) requesting employee payroll data, including W-2 forms and other personally identifiable information. The employees have responded and mistakenly emailed the requested information.
Example fraudulent emails received are as follows:
We have been alerted to a phishing scam. Some of our members have reported receiving a text message from a 410 area code. The text message states this is from the Fraud Department and your credit/debit card information needs to be confirmed due to a possible compromise. Once the call is returned, you're asked to enter your full card number and other card details.
Do not call the phone number or enter your card information. Delete the message, do not reply. VyStar's Fraud Department does not contact members to verify information in this way.
According to Yahoo! Finance, there are reports of consumers receiving emails offering them an upgrade if their debit or credit cards have not yet had an EMV-chip sent by their credit union or bank. These emails are designed to look like they are from a consumer's financial institution. VyStar Credit Union has not sent an email regarding EMV-chip card upgrades. We will never ask for your card numbers through email. Do not reply with your personal information or click on any links if you receive this type of email.
Our members, the Better Business Bureau and news media have reported a text message scam. A text message similar to this is received:
The message asks the person to update information through a link on a website. When clicked, the link appears to be a banking website. Do not enter your internet banking or any other information. Delete the message, do not reply.