Push Alerts*

Push alerts automatically notify members of specific events on their mobile device*—like when your account balance has reached a specified level or if your login password has been changed—even when you are not using the VyStar Mobile Banking App. When your device receives a push notification, VyStar Credit Union’s icon and a message appear in the status bar for Android devices and in the Notifications window on Apple devices.

Some of the new push alerts that you can receive include:

 

 

	Benefits	Types of Alerts Available
Account Alerts	Permit you to specify the transactions that trigger an alert (e.g., when a direct deposit or mobile check deposit has posted)	Balance of an account at a set recurring interval Transaction history of an account at a set recurring interval Account balance has risen above (set specific amount) Transaction value is greater than (set specific amount) Transaction value is equal to (set specific amount) A specific check cleared • A direct deposit is posted A mobile deposit is posted Loan payment is due CD maturity
Event Alerts	Notify you of a specific event, such as a password change or irregular activity that might be indicative of fraud, such as an incorrect answer to a challenge question	Password change My username is locked out My username is changed My email address is changed My phone number is changed Incorrect answer to challenge question A secure message is received My budget has been exceeded
Actionable Alerts	Allow you to take immediate action based on the alert notification received, such as transfer money for a low balance	Account balance has fallen below (set specific amount) Account balance has risen above (set specific amount) Loan payment is due Loan payment is past due

How to Add a Push Alert in Mobile Banking

Push alerts can be set up in Mobile Banking by following these simple steps:

1. Log in to Mobile Banking using the VyStar Mobile Banking App.
2. Click the “More” icon and select “Alerts.”
3. Click on the type of alert you want to set up.
4. Select an account from the list provided.
5. Go to your phone settings and ensure the Notification for the VyStar app are set to "On."

*Wireless service provider data and text rates may apply.