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Home > Products & Services > Insurance

Welcome to VyStar Insurance Agency

VyStar Insurance

We are pleased to announce that Canty Brightway Insurance has been acquired by VyStar Insurance Agency, an affiliate of VyStar Credit Union

With VyStar Insurance Agency (VIA), you will continue to enjoy a full range of personal and commercial insurance products along with the same exceptional service you’ve come to expect from Canty Brightway.

Additionally, you are now eligible to become a member at VyStar, a full-service credit union that has been headquartered in Jacksonville since 1952.

Join Now

If you would like to get a quote, discuss a new policy or have questions about your existing policy, you can reach a VIA representative at 877-997-2221. To view the full range of insurance products VyStar offers, visit the VyStar Insurance webpage.

Thank you and we look forward to serving your insurance needs.

 

Do I need to take any action because of this acquisition?

No. There is no action needed unless your current policy is close to renewal and you would like to shop other carriers. If so, please call VyStar Insurance Agency (VIA) at 877-997-2221, or email  insurance@vystarcu.org.

How does this acquisition affect my monthly payments?

There will be no impact to your current payment amount, method or due date. Please continue to make payments as you always have.

What if I’m not currently a VyStar member?

VIA can service all of your insurance needs even if you’re not a member of VyStar Credit Union. However, if you would like to enjoy the benefits of VyStar membership, click here and join today!

Where is your VIA office located?

Our VIA office is located at the VyStar Tower at 76 S. Laura Street, Jacksonville, Fla., 32202.

What are VIA’s office hours?

VIA is open during the following hours:
Monday – Friday 9 a.m. – 5p.m. (EST)

Where is VIA insurance offered?

We are happy to serve customers in all 50 states.

How do I make changes to my policy (e.g., adding or removing vehicles)?

We make policy changes simple. Please call us at 877-997-2221 or email us at insurance@vystarcu.org and let us know what you’d like to change.

How do I file a claim?

The claim process depends on your carrier, and we’re happy to guide you every step of the way. Please contact us at 877-997-2221 or email us at insurance@vystarcu.org.

What insurance companies does VIA work with?

Through Brightway, we work with many top insurance companies, including Progressive, Travelers, Universal Property & Casualty, Florida Family, Tower Hill and Nationwide. Click here to visit our VIA webpage to see some of our biggest partners.

What does my insurance cover?

Your coverage depends on the policy you choose to match your individual needs. If you have questions about your current coverage, call us at 877-997-2221.

How much does coverage cost?

Cost varies depending on your policy and coverage needs. For a free, no-obligation quote, call us at 877-997-2221 or email us at insurance@vystarcu.org.

When is my premium due?

Your due date depends on your specific policy. If you need to know your premium due date, please call us at 877-997-2221.

What if I have additional questions about VyStar Credit Union and VyStar Insurance Agency?

Please call us at 877-997-2221 or email us at insurance@vystarcu.org with any additional questions.
VyStar Insurance Agency is a division of VyStar Financial Group, LLC; a wholly owned subsidiary of VyStar Credit Union. Not federally insured and not underwritten or guaranteed by the credit union.
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VyStar Credit Union
P.O. Box 45085
Jacksonville FL 32232
904-777-6000 or 800-445-6289
Routing Number 263079276

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