VyStar Credit Union understands that making a mortgage payment can be a concern for anyone who has recently been impacted by the coronavirus (COVID-19), which is why we are offering a 90-day forbearance on mortgage loans designed to ease the financial burden for those qualified members.
Mortgage forbearance essentially allows members who qualify short-term relief to suspend your mortgage payment, allowing you time and flexibility to manage the financial challenges you and your loved ones may be facing. It is important to note a forbearance plan is not forgiveness of any portion of the debt.
Members will be asked to complete documentation as part of our 90-day mortgage forbearance assistance. If interested, please email your request to firstname.lastname@example.org and a representative will contact you in a timely manner.
Please read below for additional details about the program.
Please note: If you prefer to continue making your mortgage payments as usual rather than receive loan relief, you can do so by paying as you normally would.