You spoke and we listened.
VyStar employees have been hard at work for almost two years building a better digital experience for members. This has meant pulling together internal teams and consultants to map the member journey, build a design and develop content to create a new Online Account Opening service, website and Online & Mobile Banking platform.
Our new Online Account Opening service was launched several months ago and cut the time to open and fund an account online from over two weeks to under five minutes. Now, we are excited for our latest milestones as we prepare to unveil our new website and Online & Mobile Banking platform.
After months of hard work, we’re almost ready to unveil the new vystarcu.org website! Planned to go live by early August, our new site is simple, easy to navigate and offers a more user-friendly experience. It will also include refreshed features such as financial calculators, more informative product pages, channels to stay connected with us, easy-to-access rates and more.
If you haven’t already, be sure to bookmark vystarcu.org on your phone, tablet or computer so you can see it as soon as it goes live!
In October, we will roll out our new Online & Mobile Banking platform, which will incorporate a sleek design and simplified user experience. Additionally, it will bring the convenience, capabilities and solutions that will further enable our members to bank better whether they’re in a branch, at home or on the go.
We are committed to taking our Online & Mobile Banking platform to the next level with help from our partners at Nymbus, an industry leading financial technology (fintech) provider of banking solutions. VyStar continues to invest in industry leaders, and the results show what can be achieved when credit unions and fintech companies work together to achieve more for members.
Here are some improvements to our Online & Mobile Banking services you can expect:
We know our work does not end here, and we will continue to enhance our digital capabilities for members. Our current road map of digital improvements extends several years into the future to make sure we are always best in class.
The content provided in this blog consists of the opinions and ideas of the author alone and should be used for informational purposes only. VyStar Credit Union disclaims any liability for decisions you make based on the information provided.