All VyStar Offices will be Closed on January 21, 2019, Martin Luther King, Jr. Day
By: Stella Katsipoutis
If you’ve recently visited one of VyStar’s 200+ ATMs, you’ve probably noticed there is something different about them—particularly in the way you’re asked to insert your card into the ATM during a transaction. That’s because VyStar-owned ATMs are now equipped with ActivEdge™ card readers, a new kind of technology that helps prevent the most common type of ATM fraud: skimming.
Now, rather than asking you to dip the short edge of your card into the machine and quickly remove it, VyStar ATMs will prompt you to insert the long edge and leave your card in the machine for the duration of the transaction. (Check out the video below for a visual.) Although it’s a small change, this 90-degree twist in how you use your card makes a big difference in helping protect you against fraudsters stealing your financial information.
According to the ATM Marketplace, 98% of all financial losses at ATMs around the world in 2015 resulted from skimming. Card skimming devices are used by fraudsters to illegally collect financial data from the magnetic stripe of credit, debit and ATM cards. Because they are designed to look just like the traditional card scanning technology found in ATMs, gas station pumps, retail stores and even handheld devices, card skimmers are very difficult to detect and often go unnoticed. Fraudsters place the devices directly over existing readers at payment terminals, leave them to collect the card data from unsuspecting consumers, and later retrieve the skimmers and use the card information for fraudulent activity. Unfortunately, skimming is something all financial institutions that own ATMs and issue credit, debit and ATM cards must constantly battle. It is not unique to VyStar ATMs.
VyStar partnered with Diebold Nixdorf, the creators of the ActivEdge card reader, to tackle card skimming from a different angle—literally. Thanks to their state-of-the-art card-reading technology and their new gate-locking feature, ActivEdge readers help deter criminals from using skimming devices. Plus, because you are inserting the long edge of your card—not the traditional short edge—and leaving it there until the transaction is complete, you no longer have to insert your card twice (i.e., double-dip) when initiating a transaction at a VyStar ATM. The readers also deter fraudsters from installing card-trapping devices: If a fraudster traps a card in an ATM, the ActivEdge’s tamper-proof gate-locking feature keeps the card safe within the ATM and ensures the criminal cannot access it. ActivEdge readers are compatible with EMV chip technology too, adding an extra layer of security.
At VyStar, we never forget that it’s your money. We also know that protecting your money and keeping your financial information safe go hand in hand. If you’d like to learn more about this new VyStar ATM security feature, please contact a Call Center representative at (904) 777-6000 or 1 (800) 445-6289. You can also find more information about ATM safety by visiting VyStar’s online Protection Center.
The content provided in this blog consists of the opinions and ideas of the author alone and should be used for informational purposes only. VyStar Credit Union disclaims any liability for decisions you make based on the information provided.